:root{--navy:#061a3b;--blue:#0b69d8;--cyan:#16a8d1;--gold:#ffbd18;--ink:#142033;--muted:#68758a;--line:#dce3ec;--bg:#f3f6fa;--white:#fff;--danger:#b42318;--success:#16794b;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg)}*{box-sizing:border-box}body{margin:0;min-height:100vh}button,input,select{font:inherit}button{cursor:pointer}.login-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 80% 12%,#0c62b8 0,transparent 34%),linear-gradient(145deg,#020b1c,var(--navy) 62%,#082d60)}.login-card{width:min(440px,100%);padding:38px;border-radius:24px;background:#fff;box-shadow:0 24px 70px #0007}.brand-mark{font-size:32px;font-weight:950;letter-spacing:-.06em;color:var(--navy)}.brand-mark span{color:var(--blue)}.brand-mark--small{color:#fff;font-size:25px}.eyebrow{margin:14px 0 5px;color:var(--blue);font-size:11px;font-weight:900;letter-spacing:.14em}.login-card h1,.topbar h1,.panel h2,.dialog-head h2{margin:0}.muted{color:var(--muted);line-height:1.55}.login-card form{display:grid;gap:17px;margin-top:26px}label{display:grid;gap:7px;color:#344257;font-size:13px;font-weight:750}input,select{width:100%;min-height:48px;padding:0 13px;border:1px solid #cbd5e1;border-radius:11px;background:#fff;outline:none;font-size:16px}input:focus,select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #0b69d81c}button[type=submit],.login-card button,.filters button{min-height:48px;padding:0 18px;border:0;border-radius:11px;color:#fff;background:linear-gradient(100deg,var(--blue),#0a4fa8);font-weight:850}.error{color:var(--danger)}.admin-shell{min-height:100vh;display:grid;grid-template-columns:220px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;justify-content:space-between;padding:28px 18px;color:#fff;background:var(--navy)}.sidebar-caption{color:#7f94b3;font-size:10px;letter-spacing:.14em}.sidebar nav{display:grid;gap:8px}.nav-button{min-height:46px;padding:0 15px;border:1px solid #ffffff1c;border-radius:11px;color:#aabbd2;background:transparent;text-align:left;font-weight:750}.nav-button.is-active{border-color:#2f85e8;color:#fff;background:#1167c8}.sidebar-footer{display:grid;gap:9px;color:#9babc0}.text-button{padding:0;border:0;color:#fff;background:transparent;text-align:left}.workspace{min-width:0;padding:28px}.topbar{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:22px}.topbar .eyebrow{margin-top:0}.secondary{min-height:42px;padding:0 14px;border:1px solid #cbd6e3;border-radius:10px;color:#33445d;background:#fff;font-weight:750}.summary-grid{display:grid;grid-template-columns:repeat(7,minmax(120px,1fr));gap:10px;margin-bottom:22px;overflow:auto;padding-bottom:3px}.metric{min-width:120px;padding:16px;border:1px solid #e1e7ef;border-radius:15px;background:#fff;box-shadow:0 5px 18px #16325509}.metric strong{display:block;font-size:27px;color:var(--navy)}.metric span{color:var(--muted);font-size:11px}.panel{padding:22px;border:1px solid #dee5ed;border-radius:18px;background:#fff;box-shadow:0 10px 35px #17335d0d}.panel-head{display:flex;justify-content:space-between;gap:16px;align-items:center}.panel-head .eyebrow{margin-top:0}.count-pill,.badge{display:inline-flex;align-items:center;min-height:27px;padding:0 10px;border-radius:999px;background:#eaf3ff;color:#0a59b3;font-size:11px;font-weight:850}.warning{margin:16px 0;padding:12px 14px;border:1px solid #f0d383;border-radius:11px;color:#775300;background:#fff8df;font-size:13px}.filters{display:grid;grid-template-columns:minmax(240px,1fr) 190px 120px;gap:11px;align-items:end;margin:18px 0}.filters label span{font-size:11px}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px}table{width:100%;border-collapse:collapse;white-space:nowrap}th,td{padding:12px 13px;border-bottom:1px solid #edf0f5;text-align:left;font-size:12px}th{color:#64748b;background:#f8fafc;font-size:10px;letter-spacing:.06em;text-transform:uppercase}tbody tr[data-ticket-id]{cursor:pointer}tbody tr[data-ticket-id]:hover{background:#f2f7ff}td strong{color:var(--navy)}.badge--ok{color:var(--success);background:#e9f8f0}.badge--warn{color:#8a5b00;background:#fff4d5}.badge--danger{color:var(--danger);background:#feeceb}.avatar{width:34px;height:34px;overflow:hidden;display:inline-grid;place-items:center;border-radius:50%;color:#fff;background:#164f99;font-weight:850;vertical-align:middle}.avatar img{width:100%;height:100%;object-fit:cover}.guest-cell{display:flex;gap:9px;align-items:center}.guest-cell small{display:block;color:var(--muted);margin-top:2px}.pagination{display:flex;justify-content:flex-end;gap:12px;align-items:center;margin-top:15px;color:var(--muted);font-size:12px}.loading,.banner{margin:15px 0;padding:14px;border-radius:10px;background:#f5f7fa}.banner{background:#fff0ed}.icon-button{width:38px;height:38px;border:1px solid var(--line);border-radius:50%;background:#fff;font-size:24px}dialog{width:min(860px,calc(100% - 24px));max-height:90vh;padding:0;border:0;border-radius:20px;box-shadow:0 25px 80px #0008}dialog::backdrop{background:#031126aa;backdrop-filter:blur(3px)}.dialog-head{position:sticky;top:0;z-index:2;display:flex;justify-content:space-between;align-items:center;padding:20px 24px;border-bottom:1px solid var(--line);background:#fff}.dialog-head .eyebrow{margin-top:0}#ticket-detail{padding:22px 24px}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.detail-card{padding:16px;border:1px solid var(--line);border-radius:13px;background:#fbfcfe}.detail-card h3{margin:0 0 12px;font-size:13px}.detail-card dl{margin:0}.detail-card dl div{display:grid;grid-template-columns:120px 1fr;gap:10px;padding:7px 0;border-bottom:1px solid #edf1f5;font-size:12px}.detail-card dt{color:var(--muted)}.detail-card dd{margin:0;overflow-wrap:anywhere}.profile-form{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.profile-form .full{grid-column:1/-1}.danger-button{min-height:44px;padding:0 14px;border:1px solid #efb4ad;border-radius:10px;color:var(--danger);background:#fff4f2;font-weight:800}.toast{position:fixed;right:20px;bottom:20px;z-index:10;max-width:360px;padding:14px 18px;border-radius:11px;color:#fff;background:var(--navy);box-shadow:0 10px 30px #0005}.toast.is-error{background:var(--danger)}a{color:var(--blue)}@media(max-width:800px){.admin-shell{display:block}.sidebar{position:static;width:100%;height:auto;display:grid;grid-template-columns:1fr auto;gap:16px;padding:18px}.sidebar nav{grid-column:1/-1;grid-template-columns:1fr 1fr}.sidebar-footer{position:absolute;right:18px;top:18px}.sidebar-footer small{display:none}.workspace{padding:16px}.topbar{align-items:flex-start}.topbar h1{font-size:23px}.summary-grid{grid-template-columns:repeat(7,130px)}.filters{grid-template-columns:1fr}.panel{padding:15px}.detail-grid,.profile-form{grid-template-columns:1fr}.profile-form .full{grid-column:auto}}@media(max-width:480px){.topbar{display:grid}.topbar .secondary{width:100%}.dialog-head,#ticket-detail{padding-left:16px;padding-right:16px}.login-card{padding:28px 22px}}
[hidden]{display:none!important}